The AI agent

An AI agent that serves your customers and runs your operations

It answers customers on WhatsApp, takes orders against live stock, books appointments, chases your staff when work is late, and waits for your approval before anything important goes out.

Book a call See the roles
Sample conversation
09:41
Your businessBusiness account
Today
Hi, do you have the 50kg broiler starter in stock at Msasa?08:12
Yes, 42 bags at Msasa today at $38.50 each. How many would you like?08:12
10 please, collecting tomorrow08:13
10 bags, $385.00, ready for collection tomorrow from 08:00. Here is your payment link: pay.example/7Q2K08:13
0:1408:15
Noted: your driver Tendai will collect. I have added his name to the order.08:15
Message
What it does

What the AI agent does for your business

Sales

Answers product questions from your current price list, takes the order and sends the payment link.

Customer service

Answers from your own policies and records, at any hour, and hands over to a named person when one is needed.

Appointment setting

Books against real availability in your calendar and sends the reminder the day before.

Lead qualification and follow-up

Asks the questions your sales team would ask, sorts serious buyers from browsers, and follows up until they answer.

Task and project management

Staff ask what is due today, report progress by message, and get chased when a task is late.

Policies and HR

Staff ask about leave, expenses or procedure and get the answer from your own handbook.

Field reporting

Drivers and field teams send a photo, a location and a voice note, and it becomes a structured report.

Quote generation

Prices a request against your current rates and drafts the quote, which waits for your approval.

And more

Reminders before a ZIMRA return or a licence falls due, stock alerts, debtor follow-up, supplier orders. If a process runs on messages and records, the AI agent can take part in it.

Channels

It answers wherever your customers and staff already are

WhatsApp is the default, on your own business number. The same AI agent answers on every channel you choose.

WhatsAppOn your own number
Facebook MessengerFrom your Facebook page
InstagramDirect messages
Web chatOn your website
EmailFor long answers and attachments
SMSFor phones with no data
In the chat

Pictures, voice notes and payments in the chat

Sample conversation
Your businessOnline
Which dishes are vegetarian?12:30
MenuVegetarian only
  • Vegetable curry
  • Bean and maize stew
  • Spinach and rice

Charts and diagrams from your data

Ask for a picture and get one, drawn from your live records: a menu showing only the vegetarian dishes, this month's sales by branch, the steps of a process as a diagram. Correct on the day it is sent.

Sample conversation
Your businessOnline
0:0907:52
0:1107:52
Same language in, same language out

Voice notes

Customers and staff send voice notes in English or Shona. The AI agent listens and replies in the same language, as text or as a voice note of its own.

Sample conversation
Your businessOnline
Payment request
OrderSample order
Pay now
16:04
Paid, thank you16:06

Payment processing

The AI agent sends a payment link in the chat. The customer pays by card, EcoCash, OneMoney or ZimSwitch, straight into your own merchant account.

Dashboards

Dashboards show the same records the AI agent works from

Sales, bookings, open tasks and every conversation, on one screen. Use it for the monthly numbers or for today's queue. An AI agent sits inside the dashboard, so you can ask about the chart in front of you and export the answer.

  • Sales and orders by day, product and branch
  • Bookings and no-shows
  • Open, late and finished tasks by person
  • Every conversation, searchable
Sample dashboard
dashboard.your-business.example
Orders by day Sample data
MTWTFSS
Ask about this chart
Open tasks
Call back supplierStaff member ALate
Confirm deliveryDriver BToday
Approve quoteManager CToday
Workflows

Workflows run your processes in plain English

A workflow is a short document your team can read and edit. It runs on a schedule or when something happens, writes each step as a task with an owner and a due date, and chases each person on WhatsApp until it is done. To change the process, edit the paragraph.

Example workflow

Monthly debtors review

Runs on the 1st of every month, 07:00
  1. List every invoice more than 30 days overdue
  2. Assign each one to its account manager, due in 3 days
  3. Draft a reminder for each customer and wait for approval
  4. Report what was collected to the finance manager
Integrations

It connects to the data you already have

The AI agent reads and writes your live records, so a price it quotes is today's price and an order it takes lands in your system. Nothing is written without the permission you set.

Roles

Put the AI agent to work in a role

AI sales rep

Answers every enquiry from your price list, takes the order and sends the payment link.

Hi, do you have the 50kg broiler starter in stock at Msasa?Yes, 42 bags at Msasa today at $38.50 each. How many would you like?
Meet the AI sales rep

AI customer service rep

Answers from your own policies at any hour and hands over to a named person when it should.

Hi, when will my order arrive?Order 4471 left the Msasa warehouse this morning and is due in Borrowdale by 15:00 today.
Meet the AI customer service rep

AI HR adviser

Staff ask about leave, expenses and procedure and get the answer from your own handbook.

How many leave days do I have left this year?You have 11 days left for this year. Would you like to request some?
Meet the AI HR adviser

AI project coordinator

Runs your processes from a plain-English workflow, assigns each task and chases it until it is done.

Morning Tendai. You have two tasks due today: deliver 40 bags to the Chitungwiza depot, and send a photo of the signed delivery note.On my way
Meet the AI project coordinator
Control

You stay in control of everything the AI does

  • Approval steps before a quote, a price change or a message to many customers goes out
  • Your team edits what the AI knows, with undo
  • A named person takes over any conversation at any time
  • Every conversation is logged and reported on
Next step

Book a call to see it working on your own data

We build it with you, starting from one process, and add more as it proves itself.

Book a call