Monitoring and scheduled agents

Something watches the thing nobody has time to check, and tells a person when it matters.

01 · ArrivesA customer messages the WhatsApp number your business already publishes.
02 · ReadsThe assistant looks up your price list, your stock file and your own documents.
03 · DraftsIt answers the question, or collects the fields an order needs and checks them.
04 · ApprovesA named person clears anything that commits you to a customer.
05 · FilesThe record is written where your team already looks, and the decision is logged.
What happens between the customer's message and the filed record
What it does

How this works in a normal week.

Work that runs without anyone opening it: a morning exception report, a margin check after the rate moves, a licence about to lapse, a system that has stopped responding. Quiet when everything is fine, which is the point.

Runs. On a schedule or on a trigger

Tells. A named person, by the channel they use

Quiet. Until something needs a decision

RunsOn a schedule or on a trigger
TellsA named person, by the channel they use
QuietUntil something needs a decision
Monitoring and scheduled agents, in short
How we build

The rules we hold to, including the ones that cost us money.

A named person approves anything that reaches a customer

You tell us which actions need a signature and who signs them. Everything else runs without stopping. A system that sends the wrong thing to a customer costs more than the hours it saved.

We build the smallest thing that solves the real problem first

Real software on your live data, in front of your team, before anyone talks about a phase two. It is the cheapest moment to find out the process you named is not the one costing you the week.

Your team can change what it knows without calling us

Correcting an answer takes about a minute and happens by talking to the system. We do not bill for it, and we do not think you should have to wait for us.

Nothing leaves without several stages of quality control

The thing you are shown is the thing that passed. This is the part of the work we will not remove on request.

We say when AI is the wrong tool

We use it for what it is genuinely good at and leave the rest to your people. Some of the briefs we are offered should not be built, and we say so on the first call.

Starting

The first conversation is short, and it starts with one question about your week.

Tell us which process is eating somebody's week and giving nothing back. That is usually enough for us to say whether it is an assistant, a dashboard, or neither.