Chatbots

Your customers get an answer at nine at night and on a Sunday, and your staff stop answering the same question forty times a week.

Your businessonline
Morning, do you have layers mash in 50kg?08:14
Yes. Layers Mash 50kg, $32.50 a bag, 40 in stock at the depot. How many do you need?08:14
20 bags, delivery to Goromonzi on Thursday08:15
20 × Layers Mash 50kg, $650.00, delivery Goromonzi, Thursday. Sending to dispatch now.08:15
Held for dispatch approval
Confirmed by dispatch. You're on Thursday's run.08:41
Message
An order thread, as the customer sees it
What it does

How this works in a normal week.

Built on the knowledge you already have: your price list, your documents, your stock. It answers, takes the order, logs the fault or captures the lead, and hands over to a named person when it cannot help. Your team corrects anything it gets wrong by talking to it, in about a minute, with no developer and no redeploy.

Channels. Web, WhatsApp, Messenger and Instagram

Built on. Your existing knowledge base

Used for. Sales, customer service, operations

ChannelsWeb, WhatsApp, Messenger and Instagram
Built onYour existing knowledge base
Used forSales, customer service, operations
Chatbots, in short
How we build

The rules we hold to, including the ones that cost us money.

A named person approves anything that reaches a customer

You tell us which actions need a signature and who signs them. Everything else runs without stopping. A system that sends the wrong thing to a customer costs more than the hours it saved.

We build the smallest thing that solves the real problem first

Real software on your live data, in front of your team, before anyone talks about a phase two. It is the cheapest moment to find out the process you named is not the one costing you the week.

Your team can change what it knows without calling us

Correcting an answer takes about a minute and happens by talking to the system. We do not bill for it, and we do not think you should have to wait for us.

Nothing leaves without several stages of quality control

The thing you are shown is the thing that passed. This is the part of the work we will not remove on request.

We say when AI is the wrong tool

We use it for what it is genuinely good at and leave the rest to your people. Some of the briefs we are offered should not be built, and we say so on the first call.

Starting

The first conversation is short, and it starts with one question about your week.

Tell us which process is eating somebody's week and giving nothing back. That is usually enough for us to say whether it is an assistant, a dashboard, or neither.